Terms & Conditions

Effective Date: 27 July 2026

Welcome to PendaQueen.com. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using PendaQueen.com, you agree to comply with these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.

2. Products

We make every effort to display product images and descriptions accurately.
Actual product colours may vary slightly due to screen settings or lighting conditions.
All products are subject to availability.

3. Pricing

All prices are displayed in Indian Rupees (₹).
Prices may change without prior notice.
Applicable taxes and shipping charges, if any, will be calculated during checkout.

4. Orders

Orders are confirmed only after successful payment or confirmation.
We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

5. Payments

We accept secure payments through trusted payment gateways, including:

UPI
Debit Cards
Credit Cards
Net Banking
Other supported payment methods

6. Shipping & Delivery

Orders will be processed within the specified business days.
Delivery times may vary depending on your location.
Delays caused by courier partners or unforeseen circumstances are beyond our control.

7. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy. Customers must follow the conditions mentioned in that policy.

8. User Responsibilities

Provide accurate information while placing orders.
Do not misuse the website.
Do not engage in fraudulent activities.
Do not copy or reproduce any website content without permission.

9. Intellectual Property

All website content, including logos, images, product descriptions, graphics, and text, belongs to PendaQueen.com and is protected under applicable intellectual property laws.

10. Limitation of Liability

PendaQueen.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by law.

11. Privacy

Your personal information is handled according to our Privacy Policy.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Tamil Nadu, India.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the Contact Us page on PendaQueen.com.